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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Willyard

Ashley Willyard

April 2, 2026

5  out of  5
rating by Ashley Willyard
"They really care they call and check on us every month so far grate company"
We responded:
"Thank you, Ashley, for your kind words! We're glad to hear that our monthly check-ins are making a difference for you. Your support means a lot to us."
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Dixie Tice

March 26, 2026

5  out of  5
rating by Dixie Tice
"Cole, and Joanna were very professional in answering all of my insurance questions, plus saving me time and money. State Farm is the best!!"
We responded:
"Thank you, Dixie, for sharing your experience! We're glad Cole and Joanna could assist you with your insurance questions and help save you time and money. We appreciate your support and trust in State Farm!"
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Mary Marshall

March 26, 2026

5  out of  5
rating by Mary Marshall
"Great and friendly service! Cole is the best! He went above and beyond to help me! So glad I found him and State Farm!!😊😊"
We responded:
"Thank you, Mary, for your kind words! We're happy to hear that Cole provided you with exceptional service. We're glad you found us and look forward to continuing to assist you with your insurance needs. "
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Taylor Ervin

March 25, 2026

5  out of  5
rating by Taylor Ervin
"Sarah was extremely helpful helping us pick home insurance for both of our houses and was able to greatly assist in our insurance paperwork needs during the move. We appreciate everything she did and continues to do!"
We responded:
"Thank you, Taylor, for sharing your experience! It's great to hear that Sarah was able to assist you with your home insurance and paperwork needs during your move. We appreciate your trust in us and look forward to continuing to support you."
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B. B.

March 23, 2026

5  out of  5
rating by B. B.
"Lane was super helpful with my work relocation situation and did an amazing job of ensuring we were taken care of with all the moving pieces of our relocation! Highly recommend contacting Matt McCoy State Farm and Lane for your insurance needs!"
We responded:
"Thank you for sharing your experience! It's great to hear that Lane was able to assist you effectively with your work relocation. We appreciate your recommendation and are here for any future insurance needs."
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zodia7

March 19, 2026

5  out of  5
rating by zodia7
"Great service, friendly and affordable."
We responded:
"Thank you for your feedback! We're glad to hear that you found our service friendly and affordable. Your support means a lot to us."
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Kelsey Moore

March 18, 2026

5  out of  5
rating by Kelsey Moore
"My wife and I have state farm any time we have an issue or a problem we call and we talk to Abby or Joanna and they always fix the problem they are always respectful and very helpful and it always ends up being a very wonderful experience they are very attentive with customers so if you need insurance go see matt McCoy in Russellville Arkansas"
We responded:
"Thank you, Kelsey, for sharing your experience with us. Abby and Joanna are dedicated to providing respectful and helpful service, and it's great to hear they consistently meet your needs. We appreciate your recommendation and support!"
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Gizel King

March 18, 2026

5  out of  5
rating by Gizel King
"Elijah Ward has been an absolute pleasure to work with. From the very beginning, he has gone above and beyond anything we could have asked for in an insurance agent. He takes his time to explain every detail clearly, making sure we fully understand our coverage and options without ever feeling rushed or overwhelmed. What really stands out is his patience and genuine care. No matter how many questions we have, he always takes the time to walk us through everything and helps us make the best decisions for our situation. It’s rare to find someone who combines professionalism with such a personal, friendly approach. Every conversation we have with Elijah leaves us feeling more confident, informed, and honestly just happier with our choices. He consistently finds ways to get us better results than we expected, whether it’s helping us save money, improve our coverage, or just giving us peace of mind. You can tell he truly cares about his clients and takes pride in doing his job well. That kind of dedication makes a huge difference when it comes to something as important as insurance. Also, a big thank you to Ms. Abbie as well! She reached out when we needed to be informed about our coverage & took care of everything! Both of them make a great team and provide excellent service. We truly appreciate everything they do. We highly recommend Elijah to anyone looking for a knowledgeable, trustworthy, and dependable insurance agent."
We responded:
"Thank you, Gizel, for sharing your experience with Elijah and Ms. Abbie. It's great to hear how Elijah's dedication and personal approach have made a positive impact on your insurance journey. We're grateful for your recommendation and appreciate your kind words about our team's service. Thanks again!"
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Jennifer Samuels

March 17, 2026

5  out of  5
rating by Jennifer Samuels
"Sarah is wonderful! She always returns my calls and messages and explains everything to me! Definitely recommend!!"
We responded:
"Thank you, Jennifer, for your feedback! Sarah is dedicated to providing clear communication and support, and it's great to hear that she's been helpful to you. We appreciate your recommendation!"
Profile photo of Joshua Lindsey

Joshua Lindsey

March 14, 2026

5  out of  5
rating by Joshua Lindsey
"I was shopping for a new insurance policy and was contacted by Brandon from the Russellville, AR branch. Friendly conversation and a great price that was lower than my current policy with a different company. I'll definitely be getting my insurance from State Farm from now on. Just hoping that I never have to call Jake! LOL"
We responded:
"Thank you, Joshua, for sharing your experience! We're glad Brandon could assist you with a great price and friendly service. We look forward to serving your insurance needs, and we'll keep Jake on standby just in case! "
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Brie Racy

March 12, 2026

5  out of  5
rating by Brie Racy
"I would recommend them to anyone fast friendly and they get you the best deal with more policy’s for cheaper rates so give them a call it will be worth your time I promise!!"
We responded:
"Thank you, Brie, for your recommendation and for highlighting our fast and friendly service. We're glad to hear that you found value in our policies and rates. Your support means a lot to us!"
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Matthew Parker

March 10, 2026

5  out of  5
rating by Matthew Parker
"Brandon was able to get me much better rates on my home and auto with better coverage than anyone I have used before."
We responded:
"Thank you, Matthew, for sharing your experience with Brandon. It's great to hear that he was able to secure better rates and coverage for your home and auto insurance. We appreciate your feedback and support."
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Joseph Satterlee

February 28, 2026

5  out of  5
rating by Joseph Satterlee
"Joanna was so great to work with and so nice too she helped me out with any questions I have and make it easy to get my insurance done and it great to have state farm as my insurance company thank u all."
We responded:
"Thank you, Joseph, for sharing your experience with us. We're glad Joanna was able to assist you and make the process smooth. We appreciate having you with State Farm! "
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jessie flores

February 27, 2026

5  out of  5
rating by jessie flores
"Abby was very helpful and got all my questions answered and resolved!"
We responded:
"Thank you, Jessie, for sharing your experience with Abby! It's great to hear that she was able to assist you effectively and address all your questions. We appreciate your feedback and support. "
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Zechariah Ward

February 27, 2026

5  out of  5
rating by Zechariah Ward
"Elijah was very kind and helpful. Abbie, who met me and the front, was also extremely kind and accommodating. Would definitely recommend this office to anyone looking for friendly service and cheaper rates."
We responded:
"Thank you, Zechariah, for sharing your experience with Elijah and Abbie. We're glad to hear they provided you with the friendly service and competitive rates you were looking for. Your recommendation means a lot to us. "
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Shelby Haley

February 26, 2026

5  out of  5
rating by Shelby Haley
"Sarah Neihouse is the best agent we’ve worked with! We switched to State Farm through Matt McCoy’s office a few years ago, and she made the process such a smooth transition! Highly recommended Matt McCoy’s office to anybody out there, and especially Sarah!"
We responded:
"Thank you, Shelby, for sharing your experience! We're glad to hear that Sarah made your transition to State Farm smooth and that you recommend our office. Your support means a lot to us."
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Sam Haley

February 26, 2026

5  out of  5
rating by Sam Haley
"We’ve worked with Sarah for a few years with Matt McCoy’s office and we absolutely love her!! Couldn’t ask for a better team that is willing to help!"
We responded:
"Thank you, Sam, for your kind words about Sarah and our team! We're grateful for your continued trust and are always here to help. "
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Meghan VanKleeck

February 26, 2026

5  out of  5
rating by Meghan VanKleeck
"Laine was an amazing agent to work with, he actually explained every detail of my coverage to me. I was elated to get the coverage I have for the price I paid. Thanks Laine!!"
We responded:
"Thank you, Meghan, for sharing your experience! It's great to hear that Laine was able to clearly explain your coverage and help you find a plan that fits your needs and budget. We appreciate your feedback and support. "
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Allie Brown

February 24, 2026

5  out of  5
rating by Allie Brown
"Laine is very friendly and professional. He does whatever it takes to get you the lowest rate . If you looking for an agent I highly recommend you to him."
We responded:
"Thank you, Allie, for your kind words about Laine. We're glad to hear he was able to assist you in finding the best rate. Your recommendation means a lot to us. "
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Latoya Campbell

February 19, 2026

5  out of  5
rating by Latoya Campbell
"I love how State Farm stepped right in to fit my needs. I would recommend Matt's office to anyone. Laine is also the best."
We responded:
"Thank you, Latoya, for sharing your experience with us. We're glad to hear that our team, especially Laine, was able to meet your needs. Your recommendation means a lot to us. "
Profile photo of Chris Akins

Chris Akins

February 17, 2026

5  out of  5
rating by Chris Akins
"Knowledgeable about the reason I called you very polite and courteous enjoyed speaking with her today"
We responded:
"Thank you, Chris, for your kind words. We're glad to hear that our team was knowledgeable and courteous during your call. We appreciate your feedback and look forward to assisting you again."
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Melanie Tipton

February 17, 2026

5  out of  5
rating by Melanie Tipton
"Always pleasant and easy to work with!! Highly recommend!!!!"
We responded:
"Thank you, Melanie, for your kind words! We're glad to hear that you find working with us pleasant and easy. Your recommendation means a lot to us. "
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Jean Laymon

February 17, 2026

5  out of  5
rating by Jean Laymon
"I have used State Farm for many years and I have always had great service and prompt claims. I also have gotten some good rates from them."
We responded:
"Thank you, Jean, for your continued trust in us over the years. We're glad to hear that you've experienced great service and prompt claims, along with good rates. Your feedback means a lot to us. "
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Sasha Liverett

February 17, 2026

5  out of  5
rating by Sasha Liverett
"I highly recommend Matt McCoy's State Farm! They find you the best coverage for your needs! And the staff are all super friendly, and very helpful!"
We responded:
"Thank you, Sasha, for recommending our agency! We're glad to hear that our team was able to assist you in finding the right coverage and that you found everyone friendly and helpful. Your support means a lot to us. "
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Kristen Huggins

February 12, 2026

5  out of  5
rating by Kristen Huggins
"My family loves doing business with State Farm! We have both our home and vehicles insured with them and Sarah Neihouse has been instrumental in helping us navigate every aspect of it. She is available anytime we have a question or need anything at all. Cannot recommend Matt McCoy’s office enough! They are wonderful people and a pleasure to do business with."
We responded:
"Thank you, Kristen, for sharing your experience with us! We're glad to hear that Sarah has been helpful with your home and vehicle insurance needs. We appreciate your recommendation and look forward to continuing to serve your family. "