Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Hopkins

Don Hopkins

April 25, 2025

5  out of  5
rating by Don Hopkins
"While signing up for my auto policy with State Farm, I worked with Jim Gorrell, who was very professional and helping me understand the program very knowledgeable, proficient, and all details and questions I That I asked"
Profile photo of Jesse Herrera

Jesse Herrera

April 18, 2025

5  out of  5
rating by Jesse Herrera
"Matt McCoy and his team are extremely helpful, I've really enjoyed working with Matt and his team, they've taken great care of our friends moving out to Arkansas. Highly recommend this office!"
We responded:
"We appreciate you, Jesse! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
Profile photo of dena

dena

April 3, 2025

5  out of  5
rating by dena
"All good"
We responded:
"Thank you, Dena! We're glad to hear that everything is going well. If you ever need assistance or have questions, feel free to reach out."
Profile photo of Jeffery Morrison

Jeffery Morrison

March 18, 2025

5  out of  5
rating by Jeffery Morrison
"Quick and Efficient. They were able to help me every time quickly and got me lower rates than anybody else. Shout out to Abbie who did an amazing job! Great customer service."
We responded:
"Jeffery, your kind words are truly appreciated! We’re committed to providing top-notch service, and your review reinforces why we do what we do!"
Profile photo of Stacy Ketchum

Stacy Ketchum

February 14, 2025

5  out of  5
rating by Stacy Ketchum
"Devon is our agent that has helped us with transferring our insurance. He has been fantastic to work with. Their price has beat any other agent office in the area."
We responded:
"Hi Stacy, thank you for your wonderful feedback! We're thrilled to hear that Devon has provided excellent service and that you're satisfied with our pricing. Your satisfaction is our priority, and we appreciate your trust in us. "
Profile photo of Todd Lambert

Todd Lambert

December 17, 2024

5  out of  5
rating by Todd Lambert
"Kayt Barclay was very helpful, addressed our needs quickly, and helped us save money. Thanks Kayt."
We responded:
"Thank you, Todd, for your kind words. We're delighted to hear she was able to assist you efficiently and help you save money."
Profile photo of Jasmine Sarah Rhena

Jasmine Sarah Rhena

December 5, 2024

5  out of  5
rating by Jasmine Sarah Rhena
"I had the absolute best experience with rep Elijah Ward. He was informative, helpful and kept us laughing! He helped us with the best rates and deals. Great atmosphere, will never go anywhere else!❤️"
We responded:
"Thank you, Jasmine! We're thrilled to hear that Elijah provided such an informative and enjoyable experience. Your kind words and loyalty mean a lot to us. We look forward to continuing to serve you!"
Profile photo of Jayla Jackson

Jayla Jackson

October 23, 2024

5  out of  5
rating by Jayla Jackson
"This was my first time trying to set up car insurance . I was very nervous about getting screwed and paying a crazy amount of money because of my lack of knowledge. With the help of everyone at State Farm I got the best deals and can call them at any time for assistance ."
We responded:
"Thank you, Jayla, for your kind words! We're thrilled to hear that our team could assist you in finding the best deals and provide the support you needed for your car insurance. We're always here to help whenever you need us. Welcome to the State Farm family!"
Profile photo of Stepin Faith

Stepin Faith

October 9, 2024

5  out of  5
rating by Stepin Faith
"Definitely accommodating. They got me the best rates possible with a great bundle of multiple coverages, Isaiah and Brandon are both exceptional representatives, State Farm is truly blessed to have them. I extend My personal gratitude. I must say out of all businesses in pope County that I've dealt with y'all blew my mind with kindness and understanding. If Google had the option to give a higher rating y'all earned it!! With Love, Goldie Pink ✨️ from Facebook"
We responded:
"Thank you for your kind words and glowing review. We're thrilled to hear Isaiah and Brandon provided exceptional service. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Mandy Pruitt Garrigus

Mandy Pruitt Garrigus

September 26, 2024

5  out of  5
rating by Mandy Pruitt Garrigus
"Abbie was amazing to work with she helped with everything I needed and offered any other options for us to consider! They are always so friendly easy to work with!! We love our russellville location!!!"
Profile photo of Bob Menery

Bob Menery

September 24, 2024

5  out of  5
rating by Bob Menery
"Elijah and the whole team were super helpful in getting me the cheapest rates possible, would recommend to anyone looking for great customer service! (Miss Joanna at the front desk was especially nice)"
Profile photo of Nico Ybarra

Nico Ybarra

September 23, 2024

5  out of  5
rating by Nico Ybarra
"Elijah Ward was very charismatic and had excellent customer service."
Profile photo of Leslie Ward

Leslie Ward

August 27, 2024

5  out of  5
rating by Leslie Ward
"Very impressed with Elijah's honesty and integrity with my insurance questions."
Profile photo of Jaxson Cox

Jaxson Cox

August 26, 2024

5  out of  5
rating by Jaxson Cox
"Eli Ward was very helpful and knowledgeable for all my questions I had. Highly recommend!"
Profile photo of Landon Martin

Landon Martin

August 26, 2024

5  out of  5
rating by Landon Martin
"Elijah helped me a ton!"
Profile photo of Jackson Furrh

Jackson Furrh

August 23, 2024

5  out of  5
rating by Jackson Furrh
"Great service, and very helpful! 100% recommend!"
Profile photo of Nate Maggard

Nate Maggard

August 21, 2024

5  out of  5
rating by Nate Maggard
"great place"
Profile photo of Isaiah Ward

Isaiah Ward

August 20, 2024

5  out of  5
rating by Isaiah Ward
"Service was fantastic, Elijah helped me out and he’s been a great help. 👍"
Profile photo of Brittany Faux

Brittany Faux

August 20, 2024

5  out of  5
rating by Brittany Faux
"Very nice service."
Profile photo of Braden Shewmake

Braden Shewmake

August 17, 2024

5  out of  5
rating by Braden Shewmake
"Super great service. Very helpful agent on the phone sorted everything out for me."
Profile photo of Joshua Ward

Joshua Ward

August 15, 2024

5  out of  5
rating by Joshua Ward
"I went into their office today at Russellville, and I was very impressed with their staff. Everyone I talked to was so polite and respectful. A young man named Elijah was especially good to me, by going above and beyond to explain things and help me out! Outstanding office staff! That's rare these days!!"
Profile photo of Jan Lipe

Jan Lipe

August 9, 2024

5  out of  5
rating by Jan Lipe
"Elijah was very helpful today when I had car problems. Thank you for your suggestions for contacting those who could assist me. I greatly appreciate it."
Profile photo of jim joice

jim joice

June 26, 2024

5  out of  5
rating by jim joice
"Our agent, Jim Gorrell, has been incredibly helpful with our transition from another provider. He's made the shift seamless and easy while also helping provide us coverage for a new house. We can't recommend him enough."
Profile photo of Maria Clute

Maria Clute

June 15, 2024

5  out of  5
rating by Maria Clute
"Matt McCoy was so kind and patient and personally I loved the nice conversation while stuff was processing, got me and amazing deal all while having loud children in the background. And I'm already having a better experience with the apps and the driving app than my last insurance company."
We responded:
"Hi Maria! Thank you for the kind words! We are really glad we could help you out and make your experience a good one! I'm happy to hear that you're already enjoying the apps more than your old insurance company. If you need anything else, just let me know!"
Profile photo of Kim MC

Kim MC

February 12, 2024

1  out of  5
rating by Kim MC
"Expensive"