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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristen Huggins

Kristen Huggins

February 12, 2026

5  out of  5
rating by Kristen Huggins
"My family loves doing business with State Farm! We have both our home and vehicles insured with them and Sarah Neihouse has been instrumental in helping us navigate every aspect of it. She is available anytime we have a question or need anything at all. Cannot recommend Matt McCoy’s office enough! They are wonderful people and a pleasure to do business with."
We responded:
"Thank you, Kristen, for sharing your experience with us! We're glad to hear that Sarah has been helpful with your home and vehicle insurance needs. We appreciate your recommendation and look forward to continuing to serve your family. "
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Risa Chesser

January 23, 2026

5  out of  5
rating by Risa Chesser
"The people in this office are amazing..they care for their customers..Mrs Joanna has been the calm in my storm in helping me with my policies and just listen when I am struggling in life .I would not go anywhere else"
We responded:
"Thank you, Risa, for your kind words. We're grateful to have Joanna and the team here to support you with your policies and beyond. Your trust means a lot to us. "
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Marisa Brents

January 22, 2026

5  out of  5
rating by Marisa Brents
"I was very impressed on the help I received and the promptness for the questions I had. Great job!"
We responded:
"Thank you, Marisa, for your kind words. We're glad to hear that our team's assistance and promptness met your expectations. Your feedback is greatly appreciated! "
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Vickie Matney

January 22, 2026

4  out of  5
rating by Vickie Matney
"State Farm has been very good to me. The price is reasonable to many other Auto and homeowners insurance"
We responded:
"Thank you, Vickie, for sharing your experience with us. We're glad to hear that you find our pricing reasonable compared to others. If there's anything more we can do for you, feel free to reach out! "
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Jocelyn Foshee

January 22, 2026

5  out of  5
rating by Jocelyn Foshee
"My experience at Matt McCoy - State Farm Insurance Agency was a 5 out of 5. My agent Laine was very personable and knowledgeable. He took his time to answer all of my questions and find the best policy for me. I would recommend calling or visiting if needing new insurance or to see if they could do better than the current insurance you are using at this time. He was able to cut my monthly premium in half and with better coverage."
We responded:
"Thank you, Jocelyn, for sharing your experience with us. It's great to hear that Laine was able to assist you with finding a policy that not only improved your coverage but also reduced your monthly premium. We appreciate your recommendation and look forward to serving you in the future! "
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Gidget Ervin

January 21, 2026

5  out of  5
rating by Gidget Ervin
"Sweetest staff best prices ive ever got. I really appreciate the curiosity and respect."
We responded:
"Thank you for your kind words about our staff and our prices! We're so glad to hear you felt respected and valued and your feedback means a lot to us. "
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Laura Wetzel

January 21, 2026

5  out of  5
rating by Laura Wetzel
"Sarah Neihouse at State Farm is fantastic. I have had great experiences working with her and always feel confident and comfortable recommending her to others. Go see Sarah if you want ann easy and efficient experience!"
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Joe Alpe

January 21, 2026

5  out of  5
rating by Joe Alpe
"Found that State Farm had the best rates for me, agent Sarah Neihouse was very knowledgeable about their products and very easy to work with."
We responded:
"Thank you, Joe, for sharing your experience with us. It's great to hear that Sarah was able to assist you effectively and that you found our rates to be the best fit. We appreciate your feedback and support."
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penny brunner

January 21, 2026

5  out of  5
rating by penny brunner
"Laine was very nice, patient man with me. He took his time and answered every question I had. Laine even suggested and explained other benefits I could get. Very helpful thank you so much.."
We responded:
"Thank you, Penny, for sharing your experience with Laine. It's great to hear that he was patient and thorough in addressing your questions and exploring additional benefits with you. We appreciate your feedback and support. "
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Joshua Lindsey

January 20, 2026

5  out of  5
rating by Joshua Lindsey
"I was shopping for a new insurance policy and was contacted by Brandon from tyke Russellville, AR branch. Friendly conversation and a great price that was lower than my current policy with a different company. I'll definitely be getting my insurance from State Farm from now on. Just hoping that I never have to call Jake! LOL"
We responded:
"Thank you, Joshua, for sharing your experience! We're glad Brandon could assist you with a great price and friendly service. We look forward to serving your insurance needs, and we'll keep Jake on standby just in case! "
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Jacob Skaggs

January 15, 2026

5  out of  5
rating by Jacob Skaggs
"My agent Elijah saved me $800 a year and got me better coverage. I used to be with Progressive but State Farm's price, coverage, and service are unmatched"
We responded:
"Thank you, Jacob, for sharing your experience! It's great to hear that Elijah was able to help you save money while improving your coverage. We appreciate your trust in us and look forward to continuing to serve you. "
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Michelle Haley

January 14, 2026

5  out of  5
rating by Michelle Haley
"Sarah is amazing! She helped me navigate switching insurance for my home and vehicles, she really worked to find what best fit my needs. Very professional and efficient, I would highly recommend Matt and his team at State Farm"
We responded:
"Thank you, Michelle, for your kind words about Sarah! We're glad she could assist you with switching your home and vehicle insurance efficiently. Your recommendation means a lot to us. "
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Jerry Porter

January 14, 2026

5  out of  5
rating by Jerry Porter
"Sarah Niehouse is our agent and she is great. She always returns phone calls and follows up with her customers. Both she and the other office staff are always so helpful when you have questions. Highly recommend Matt McCoy-State Farm Insurance office."
We responded:
"Thank you, Jerry, for sharing your experience with Sarah and our team. We're glad to hear that Sarah's dedication and the helpfulness of our office staff have made a positive impact. Your recommendation means a lot to us. "
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Carol Granny

January 13, 2026

5  out of  5
rating by Carol Granny
"This office is the best! Always helpful with any insurance questions. Elijah is a sweetheart and will help you any way he can."
We responded:
"Thank you, Carol, for your kind words! We're glad to hear that Elijah and the team have been helpful with your insurance questions. Your support means a lot to us. "
Profile photo of Logan Schneider

Logan Schneider

November 16, 2025

5  out of  5
rating by Logan Schneider
"Elijah Ward is the best insurance salesman out there! Takes care of me and my wife any time I need him and constantly tries to check in on us!"
We responded:
"Thank you, Logan, for your kind words about Elijah! It's great to hear that he takes such good care of you and your wife. We appreciate your feedback and look forward to continuing to serve you. Take care!"
Profile photo of Kade Zeiner

Kade Zeiner

November 14, 2025

5  out of  5
rating by Kade Zeiner
"I had an auto policy with a different insurance company and their renewal was much higher than when I had first paid. Got to talk to Cole about a quote for my car and it was cheaper with better coverage. Win win! Cole was awesome and very professional. He helped me big time!"
We responded:
"Thank you, Kade, for sharing your experience with us. It's great to hear that Cole was able to assist you in finding a better policy for your car. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Christine Roberts (Christine Keith)

Christine Roberts (Christine Keith)

November 14, 2025

5  out of  5
rating by Christine Roberts (Christine Keith)
"They are very nice and give you the best price they can find. They were cheaper than the insurance company I had before them."
We responded:
"We’re happy to have earned your five stars! Reviews like this motivate the entire staff. We look forward to serving you again soon!"
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Andrew Masters

September 24, 2025

5  out of  5
rating by Andrew Masters
"Cole Gray was awesome and saved me a ton of money!!!"
We responded:
"Thank you, Andrew, for your feedback! It's great to hear that Cole was able to help you save money. We appreciate your support and look forward to continuing to serve your insurance needs."
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Bob Baker

September 18, 2025

5  out of  5
rating by Bob Baker
"Very helpful and very friendly!!"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
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LaDonna Ponder

September 18, 2025

5  out of  5
rating by LaDonna Ponder
"I have been with Matt McCoy State Farm for a couple of years now, and my experience with Sam, Sean and Danielle has been far above exceptional! Excellent customer service, friendly and beyond helpful! They are THE BEST!"
We responded:
"Thank you, LaDonna, for your kind words and for being with us for the past few years. We're glad to hear that Sam, Sean, and Danielle have provided you with excellent service. Your feedback means a lot to us!"
Profile photo of Tonia Poole

Tonia Poole

September 16, 2025

5  out of  5
rating by Tonia Poole
"Absolutely the best auto insurance company that I've ever had! Matt and his employees are the best 👌 They treat you as a person instead of a profit. I highly recommend using Matt McCoy State Farm for all of your insurance needs!"
We responded:
"Thanks, Tonia! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Jenna Silvers

August 21, 2025

5  out of  5
rating by Jenna Silvers
"Ive been with state farm for years and i pay for roadside assistance but they wouldn't pay for the tow unless I was closer to home. so, at 1am me and my children (we were broke down on the side of the highway) had some help pushing the car several miles before state farm would come and tow us home. It's now the next morning, state farm called to check on me and make sure we were safe. Even though there was a hassle, they did end up getting us a tow home and took care of everything over the phone the next morning."
We responded:
"Thank you, Jenna, for sharing your experience with us. I'm sorry to hear about the inconvenience you faced, but I'm glad we could assist you in the end. If you have any further questions or need assistance, feel free to reach out. Take care!"
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K. Linacre

July 30, 2025

5  out of  5
rating by K. Linacre
"Joanna is very kind and helpful! Even took the time to get my hubby set up with an online account so he could use the app. She answered all of our questions and seemed very knowledgeable. We usually call since we don't live in the area but even then, they are friendly and helpful and always call or email back."
We responded:
"Thank you, K. Linacre, for your feedback! We're glad to hear Joanna was able to assist you and your husband with setting up the online account and answering your questions. We appreciate your trust in us, and we're always here to help, whether by phone or email."
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Jenny Lefevre

April 29, 2025

5  out of  5
rating by Jenny Lefevre
"Always very quick to respond with any questions or concerns"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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angela elizondo

April 29, 2025

5  out of  5
rating by angela elizondo
"Devon is my agent and he helped me with any questions that I had and made it super easy to get what I needed done."
We responded:
"Thank you, Angela, for sharing your experience with us. It's great to hear that Devon was able to assist you effectively and make the process smooth. We appreciate your feedback and look forward to continuing to serve your insurance needs."